1. Introduction

Welcome to TradePulse Academy. At TradePulse Academy (“we,” “our,” or “us”), we deeply value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and secure the information you provide when you use our services.

As a provider of certified trading education through live webinar sessions, recorded videos, to individual learners, as well as through collaborations with colleges, universities, and institutions, we ensure all data handling practices are compliant with the Information Technology Act, 2000 and other relevant data protection regulations in India and internationally.

2. Scope of the Policy

This policy applies to all users—individuals and institutional representatives—who access our website, participate in our live sessions, or engage with our educational content. By using our services, you consent to the data practices described in this policy.

3. Information We Collect

3.1 Personal Information

We may collect the following identifiable information from users and institutional partners:

  • Full Name

  • Email Address

  • Mobile Number

  • Educational/Institutional Affiliation

  • Billing and Payment Details

  • IP Address and Geolocation (general)

  • Any other information voluntarily submitted during registration, inquiries, or participation.

3.2 Non-Personal Information

This includes data that does not identify you directly:

  • Browser and device type

  • Pages visited and session duration

  • Referral links and interactions with website features

  • Aggregated analytics data

3.3 Cookies and Tracking Technologies

We use cookies and similar tools to enhance user experience, understand user behavior, and personalize content. You can control cookie usage through your browser settings.

4. How We Use Your Information

4.1 To Deliver and Manage Services

We use your data to:

  • Register and authenticate users

  • Provide access to certified courses and webinar sessions

  • Manage institutional partnerships and group enrollments

  • Issue digital certificates upon course completion

4.2 For Communication

We may send you:

  • Webinar reminders and program updates

  • Educational resources or follow-up materials

  • Promotional emails (with opt-out options)

4.3 To Improve Our Platform

Usage trends and feedback help us:

  • Enhance course content

  • Improve the learning experience

  • Fix technical issues and bugs

4.4 To Ensure Data Security

We actively monitor and protect against unauthorized access, data leaks, or fraud.

5. Data Protection and Security

5.1 Security Measures

We use industry-standard encryption, secure server protocols, and access controls to safeguard all personal and institutional data.

5.2 Data Breach Procedure

In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours, as per legal guidelines.

5.3 Data Retention

We retain data only as long as necessary for educational, legal, or operational purposes.

6. Sharing and Disclosure of Information

6.1 Third-Party Service Providers

We may share your data with trusted third-party vendors (e.g., payment gateways, email platforms, webinar tools) who assist in delivering our services. These parties are bound by strict confidentiality agreements.

6.2 Legal Compliance

We may disclose information if required by law or to protect the safety and rights of our users or TradePulse Academy.

6.3 Business Transfers

In case of a merger, acquisition, or restructuring, your data may be transferred to the new entity with notice.

7. User Rights and Choices

7.1 Access and Update

You may request access to your personal data and update or correct it at any time.

7.2 Right to Deletion

You may request permanent deletion of your personal data, subject to our legal and contractual obligations.

7.3 Marketing Opt-Out

You can unsubscribe from promotional emails via the link provided in each message.

7.4 Data Portability

Upon request, we will provide your data in a portable format for use with another provider, where technically feasible.

8. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Effective Date.” We recommend reviewing it regularly.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

📩 Email: minimentor.globalmarkets@gmail.com
📞 Phone: +91 92860 65788

Privacy Policy - TradePulse Academy